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customerservice@lamartina.com
[+54 (11)] 4576-0010/2 (Buenos Aires – Argentina)
Open from 10:00 hs until 20:00 hs (GMT -3)

RETAIL

For further information about retail opportunities, please contact retail@lamartina.com

SHIPPING

* Normal delivery time is 3-4 working days

* Shipping charges are dependent upon weight, volume and destination.

* As soon as your merchandise is shipped we will automatically forward a shipment tracking number to you so that you can monitor the progress of your package.

* Please note that shipping charges do not include local duties. This is due to the fact that each country has its own regulations governing incoming shipments.

COLLECTION

Our website offers official merchandise for the most prestigious polo events and polo clubs in the world, as well as the full range of polo equipment for players. It does not offer the complete LM collection.

FAKES

The official LA MARTINA site www.lamartina.com is the only store on the internet that is authorized to sell LA MARTINA products. For this reason, all the items purchased through this site have the quality assurance and the authenticity granted to all official LA MARTINA items. LA MARTINA does not guarantee the quality and authenticity of any items purchased through other sites on the internet.

 LA MARTINA STORES

BE A PART OF THE LA MARTINA

If you would like to be a part of the LA MARTINA team, please send your CV to job@lamartina.com.ar

RETURNS

- All returns and/or exchanges for product purchased through the internet must be returned to Argentina.
- All returns and/or exchanges for product purchased in stores around the world must be done in the country of purchase.
- All postal charges must be paid in full prior to shipping: all packages received without prior payment will be refused by La Martina.
- La Martina will cover all postal charge for the shipment of all exchange from Argentina.

* If for any reason you are not entirely satisfied with the item that you received from LA MARTINA, you can ask for an exchange or your money back within ten days of receipt.
Please contact LA MARTINA prior to returning the relevant items explaining the reason for your dissatisfaction. This enables us to fully understand the reasons for the return, and also to authorize the exchange.
If an exchange or refund is authorised, you will receive an authorization number.

PLEASE NOTE: It is essential that you have obtained our authorization and a relevant authorization number prior to returning the package.

A refund can only be given to items returned in their original packaging unused and unworn.

The customer is responsible for covering the cost of sending the relevant items back to LA MARTINA. All postal charges must be paid in full prior to shipping: all packages received without prior payment will be refused by LA MARTINA.

LA MARTINA will cover all postal charges for the shipment of all exchanges from Argentina.

* How do I care for my LA MARTINA purchase?

If you have any questions regarding the proper care or fabric treatment of any of our items, please obtain the item reference number from our Web site before contacting our Customer Service representatives at [+54 (11)] 4576-0010/2. Alternatively, you can email us at customerservice@lamartina.com.